Air India has placed its capacity on the airfreight booking portal cargo.one to enhance its self-service booking offering.
From today, cargo.one users can find available capacity, obtain quotes and book general cargo up to 2,500 kg on Air India’s international services between destinations in India and global gateways such as Frankfurt, Amsterdam, Zurich, New York, San Francisco, and Tokyo.
The partnership brings the carrier’s capacity within direct digital booking channels for the first time.
Moritz Claussen, founder and co-chief executive of cargo.one, said: “It is tremendously exciting to bring Air India Cargo’s significant capacity to our thriving global customer base.
“As forwarders apply agentic AI for optimized decision making, quoting and booking, it is imperative that carriers like Air India Cargo have their capacity fully integrated into these modern operating methods, particularly within large global forwarders who power their procurement and sales at scale with cargo.one.”
Air India’s cargo offers services throughout South Asia and other key trade lanes globally through hub facilities in Delhi, Mumbai and Bengaluru.
The airline has partnered with cargo.one amid a backdrop of investment, expansion and renewal, including having placed landmark orders for 600 new aircraft.
Ramesh Mamidala, head of cargo at Air India Cargo, commented: “As Air India continues its transformation journey, enhancing digital capabilities and customer experience remains a key focus for our cargo business.
“Our partnership with cargo.one expands the digital accessibility of Air India’s cargo network and capacity to freight forwarders worldwide, enabling faster, more seamless booking experiences and improving ease of doing business across markets.
“This collaboration will help us strengthen our commercial reach while offering customers greater convenience, agility and efficiency.”
There have been plenty of developments at cargo.one this year so far in addition to new carriers joining its booking portal. In March, cargo.one launched what it said is the “industry’s first AI-native operating system for multimodal freight”.
Saudia Cargo also recently become the first carrier to roll out the latest generation of cargo.one AI workers for sales operations at scale.
